Northeast Indiana Innovation Center (The NIIC) ISO 9001:2008 Certified

Tammy Y. Allen, Director, Marketing & Programs, The NIIC

October 5, 2017, Fort Wayne, Ind. – The Northeast Indiana Innovation Center (The NIIC) recently received notification of its re-registration as an ISO 9001:2008 program whose conformance relates to the scope of a comprehensive portfolio of business acceleration and incubation services offered at the NIIC. This important designation is to certify organizations who deliver high-quality processes and products, increase customer satisfaction and reduce waste and unnecessary costs.

“Entrepreneurs who come to The NIIC to start or grow their ventures can do so with confidence, knowing that we are one of the only ISO 9001:2008 registered incubators/accelerators in the U.S. We have established, maintained and work to continuously improve our quality and organizational processes,” said Karl R. LaPan, President & CEO, The NIIC.

“We strive to consistently deliver excellence and impact in our programs and services to meet our stakeholder’s needs. We do this through our attentiveness to best in class service experience that we offer at the NIIC and adherence to strong processes and good business practices through our evidenced-based entrepreneurial management system. Very few entrepreneurial support organizations subject themselves to outside third party, validated quality benchmarks,” said LaPan.

Initially, The NIIC was certified in August 2005 and has continued its recertification process every year and its re-registration every three years since its original designation.

About The NIIC

The NIIC is a non-profit, community-based entrepreneurial community. We help business builders and entrepreneurs launch and grow successful business ventures. Formed in 1999 by a consortium of community and government leaders and organizations in 2013, The NIIC was recognized by Entrepreneur magazine as one of the top four under-the-radar incubators in the country. This basically means Entrepreneur magazine, with the help of International Business Incubation Association, picked four U.S. incubators to highlight, and we were one of them. In their words, we “stand out in a state not always perceived as small business friendly.” The NIIC is the country’s only ISO9001: 2008 registered business incubation and acceleration program. For more information visit: https://theniic.org.


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