Intentional Interactions: Tackle Difficult People with Tact Workshop

Tammy Allen, Director, Marketing Communications & Programs, The NIIC

Interactions among business owners, clients, and staff can be a deal breaker—and sometimes even a business breaker. The Northeast Indiana entrepreneurial community is invited to attend the final workshop in a four-part series focused on how to build stronger overall professional communication effectiveness. Intentional Interactions: Tackle Difficult People with Tact will be led by Elizabeth MacDonald, The Verbal Edge, on September 12, 2018, 7:30 a.m. to 9 a.m. at The NIIC.

“Entrepreneurs often find themselves in difficult conversations in several different areas. Family and friends sometimes don’t realize how damaging it is when they doubt your desire to start a business. One loss of a client can mean devastation to a budding business owner. Employees who are defiant and snarky can ruin the morale of the entire operation. I am so happy that The Verbal Edge will provide direction and insights on navigating difficult conversations,” said Leslee Hill, Director, Women’s Entrepreneurial Opportunity Center (WEOC).
This workshop will delve into communication skills that could change the trajectory of relationships, careers, and lives. “In this workshop, we’ll understand why some approaches with difficult people fail and why other approaches succeed. We will reinforce what we learn through practicing those skills and phrases. I look forward to being with attendees on this day and, as a group, exploring and strengthening these essential, interpersonal communication skills,” said MacDonald.

This workshop series is powered by WEOC, The NIIC, and Northeast Indiana SCORE. It was designed to equip and empower entrepreneurs with skills essential to the success of their businesses. There is no charge to attend. Registration is required. For more information about this workshop and others for Northeast Indiana entrepreneurs, visit our events page.

About WEOCThe Women’s Entrepreneurial Opportunity Center (WEOC) serves as a resource center and business growth accelerator for women and underserved entrepreneurs in Northeast Indiana. In October 2017, the name changed to Women’s Entrepreneurial Opportunity Center to more accurately reflect what WEOC does. WEOC is funded in part through a cooperative agreement with the U.S. Small Business Administration. Host organization The NIIC also provides funding and supplemental and complementary resources for WEOC, an SBA designated Women’s Business Center—one of two in Indiana. WEOC serves women at all stages of their business ventures. WEOC responds to the unique needs of women entrepreneurs through business growth coaching, training and entrepreneurial education, connectivity and access to capital. For more information, visit www.inweoc.com.

About The NIICThe NIIC is a non-profit, vibrant entrepreneurial community. We help business builders and entrepreneurs launch and grow successful business ventures. We are located in a designated U.S. Small Business Administration HUB Zone, and in April 2018, Indiana Governor Eric Holcomb designated The Northeast Indiana Innovation Park Campus as an Opportunity Zone through the U.S. Treasury. Formed in 1999 by a consortium of community and government leaders and organizations, The NIIC was recognized by Entrepreneur magazine in 2013 as one of the top four under-the-radar incubators in the country. This basically means Entrepreneur magazine, with the help of International Business Incubation Association, picked four U.S. incubators to highlight, and we were one of them. In their words, we “stand out in a state not always perceived as small business friendly.” The NIIC is the country’s only ISO9001: 2008 registered business incubation and acceleration program. https://theniic.org/.

About Fort Wayne SCOREFort Wayne SCORE provides Northeast Indiana with the professional advice and tools to help businesses thrive. This includes offering free business mentoring, business workshops, and numerous templates and tools to help individuals start or grow a business. SCORE offers four branches in Indiana, including Fort Wayne, Angola, Kendalville, and Warsaw. The organization recently relocated the downtown Fort Wayne brand to The Northeast Indiana Innovation Center (The NIIC), 3201 Stellhorn Road. Fort Wayne SCORE telephone and email addresses remain unchanged. For more information about SCORE, visit https://fortwayne.score.org/ or call 260-422-2601.


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