01.17.17

Special Edition #1: Access to Small Business Capital

By: Karl R. LaPan, President & CEO, The NIIC This past Friday, I had an incredible opportunity to participate in and share insights at an invitation-only Access to Small Business Capital Forum hosted by the Federal Reserve Bank of Chicago. This forum gathered over 60 bright minds and practitioners from banking, non-profits, community/economic development organizations, […]

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01.11.17

5 Habits of Innovative Business Leaders

By: Karl R. LaPan, President and CEO, The NIIC Were you among the 41 percent of Americans who started the year with a resolution or two? Sadly, we are nearing the point in the year when most have abandoned them for various reasons; however, I am not writing to be critical of your honorable intentions. […]

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01.05.17

Do’s of Business Model Innovation

By: Karl R. LaPan, President & CEO, Northeast Indiana Innovation Center When most people think about innovation, products are often top of mind. However, an important source of innovation potential is business model innovation. Think about the largest fleet of transportation cars not owning any of its cars – Uber. Think about the largest network […]

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12.28.16

Do’s of Customer Experience Innovation

By: Karl R. LaPan, President and CEO, Northeast Indiana Innovation Center Each and every individual (and by association, the choices you make in the service providers, contractors, vendors, and partners you hire) in an organization is a necessary part of creating exceptional innovations in customer experience. That’s because it’s a safe bet that the bar […]

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12.21.16

Don’ts of Product Innovation

By: Karl R. LaPan, President and CEO, Northeast Indiana Innovation Center Last week, I shared some insights into best practices on product innovation. This week, it seems appropriate to visit the flip side. Don’t let these “don’ts” sabotage or highjack your product innovation process. Don’t: Don’t operate in silos. Innovation doesn’t belong to a single department, […]

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